FREIGHT & DELIVERY
$6.90 TRACKED OVERNIGHTFor all orders under $50 across the country |
ONE FREIGHT CHARGEfor your entire order |
FREE OVERNIGHT DELIVERY *
For orders over $100 across NZ, excludes Australia and other countries |
DELIVERY THROUGH COVID-19Due to our ability to distribute hand sanitiser to the essential services |
Ship Same Dayfor orders before 3pm
|
OVERSIZED / BULK ITEMSPlease enquire for freight costs over 2kg
|
It's always best to order over $100 if you can,
so you receive Free Shipping.
Free pick-ups area available from our store
243 Ilam Rd, Ilam, Christchurch. Please text or phone us first to ensure we are there on ph 0272230773
Bulk orders
We can do special deals for large volumes of product. Prices will be worked out on a case by case basis and so will the accompanying freight costs. Please enquire on 027 2230773
Delivery Times
All stock is located at our Christchurch store and warehouse. We always ship out your order within 24 hours of receiving your payment (except weekends and public holidays).
How do I track my order?
After we send your order, we email you a notification saying your order has been dispatched. We use Courier Post
We use an overnight delivery service. Most orders arrive within 1-4 working days. If you have not received our tracking email please first check your junk mail folder. also, please note orders may take longer over Covid-19
Be sure that you are checking the same email address that you made the order with. If you still haven't received the tracking email, please contact us on 0272230773 or email clearancehealthandbeauty@gmail.com
All orders receive a tracking number by email, so you can track your order on their way to you. Orders that are placed before 3.00pm get shipped out same day (except weekends and public holidays, in which case the product will be shipped out on the next business day).
Please allow 1-4 working days for national delivery. We cannot always guarantee this as it depends on your local courier driver. We will send you an email notifying you when your order has been shipped and provide your tracking number.
As per NZ Post shipping requirements you must advise us within 90 days if a package has not arrived. It is not enough to ask us to provide tracking information, you must advise us in writing that the package has not been delivered. Once notification that a parcel has been delivered is sent out you have 1 week to advise us if you still have not received it.
International Shipping
We are happy to ship internationally for packages under 2kg. Please discuss this directly with Jo on 0272230773 for bulk orders and we will obtain a commercial freight quote. We can do further discounts on bulk.
As per NZ Post shipping requirements you must advise us within 90 days if a package has not arrived. It is not enough to ask us to provide tracking information, you must advise us in writing that the package has not been delivered after the tracking information has been supplied and ask us to lodge an investigation, should you not wish to lodge one yourself. Once notification that a parcel has been delivered is sent out you have 1 week to advise us if you still have not received it.
